Broadvoice

Connecting people.

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Overview

Broadvoice offers a range of cloud communication services, including their b-hive Unified Communications platform, which combines voice, video, messaging, and collaboration tools. They serve businesses directly but also have a significant focus on their channel partner program. They are known for providing a high level of partner support and a reliable, feature-rich platform for MSPs to sell.

✨ Key Features

  • b-hive UCaaS Platform
  • Cloud PBX and SIP Trunking
  • Contact Center Solutions
  • Integration with Microsoft Teams
  • 90-day satisfaction guarantee

🎯 Key Differentiators

  • Strong focus on the partner experience and support
  • 90-day satisfaction guarantee
  • Proprietary b-hive platform

Unique Value: Delivers a reliable, feature-rich UCaaS platform backed by an exceptional commitment to partner and customer success, including a 90-day guarantee.

🎯 Use Cases (3)

MSPs looking for a reliable UCaaS solution to resell Businesses needing a comprehensive communication platform with strong support Companies that use Microsoft Teams and want to add enterprise-grade voice

✅ Best For

  • UCaaS for SMBs
  • SIP Trunking for existing PBX systems

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • MSPs who require a fully white-labeled platform
  • Partners who want to manage their own billing and infrastructure

🏆 Alternatives

Nextiva RingCentral Intermedia

Broadvoice places a heavier emphasis on the human element of support and partnership compared to some larger, more automated competitors, making them a good fit for MSPs who value a close working relationship.

💻 Platforms

Web iOS Android Desktop

🔌 Integrations

Salesforce Microsoft Teams Zendesk

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing
Visit Broadvoice Website →