Carbyne APEX
The Ultimate 911 Call Handling Platform.
Overview
Carbyne APEX is a cloud-native emergency call handling and dispatch platform. It goes beyond traditional CAD by integrating live, dynamic data sources like real-time location from the device, live video streaming from the caller's phone, and chat capabilities directly into the call-taker's interface. It is designed to provide enhanced situational awareness for faster and more effective emergency response.
✨ Key Features
- Cloud-native platform
- Live video from caller's device
- Pinpoint, real-time device location (no app needed)
- Silent chat and text-to-911 capabilities
- Integration with existing CAD and GIS systems
- NG911 compliant
🎯 Key Differentiators
- Ability to pull live video and pinpoint location from any smartphone without an app.
- Cloud-native architecture for resilience and accessibility.
- Focus on enriching data for the call-taker, not just managing units.
Unique Value: Dramatically improves situational awareness for 911 call-takers and dispatchers by providing live video, silent chat, and precise location data from the incident scene.
🎯 Use Cases (4)
✅ Best For
- Deployed in various counties and cities globally to enhance their 911 capabilities.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Agencies looking for a traditional, all-in-one CAD/RMS/JMS suite.
🏆 Alternatives
Unlike traditional CADs that focus on resource management, Carbyne focuses on enriching the initial call with actionable, real-time data from the source.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Standard tier)
🔒 Compliance & Security
💰 Pricing
📊 Market Info
Customers: NA
Total Funding: $128.0M
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