Fiddler AI

The Unified Observability Platform for AI.

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Overview

Fiddler AI provides a unified platform to monitor, explain, and analyze the performance and behavior of machine learning models and large language models in production. It supports diverse AI applications by delivering actionable insights, root cause analysis, and fairness monitoring to ensure responsible and reliable AI operations. The platform integrates with various deployment environments, including on-premises and cloud, helping organizations maintain compliance, reduce risk, and optimize AI system performance. Fiddler's Explainable AI is a core component, aiming to build trustworthy AI solutions.

✨ Key Features

  • AI Observability and Model Monitoring
  • LLM and Agentic Observability
  • Explainable AI (XAI) with Shapley values
  • Bias and Fairness Assessment
  • Root Cause Analysis
  • Customizable Dashboards and Alerting

🎯 Key Differentiators

  • Deep focus on explainable AI (XAI) and root cause analysis
  • Unified platform for both predictive and generative AI
  • Strong capabilities in fairness and bias monitoring

Unique Value: Enables organizations to build trust in their AI systems by providing deep visibility and understanding of model behavior, ensuring fairness, and maintaining performance.

🎯 Use Cases (5)

Monitoring production AI models for performance and drift Explaining model predictions to stakeholders and regulators Ensuring fairness and mitigating bias in AI systems Troubleshooting and debugging model behavior Governing and controlling LLM and agentic applications

✅ Best For

  • AI model governance and risk management
  • Fraud detection and financial services
  • Monitoring and explaining generative AI applications

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Early-stage R&D teams focused primarily on model training
  • Organizations without a need for deep model explainability or fairness monitoring

🏆 Alternatives

Arize AI WhyLabs Truera

Offers more advanced explainability and fairness capabilities compared to some competitors, with a strong focus on providing actionable insights for model improvement.

💻 Platforms

Web API

🔌 Integrations

AWS SageMaker Google Vertex AI Azure Machine Learning Databricks Kubernetes Snowflake

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO

💰 Pricing

Contact for pricing

✓ 14-day free trial

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