Netcracker Digital Platform
An open, modular, digital-native portfolio that stimulates innovation and accelerates agility.
Overview
The Netcracker Digital Platform is a full-stack BSS/OSS solution that helps Communication Service Providers (CSPs) transform their business and operations. It provides capabilities for customer engagement, digital BSS for monetization, digital OSS for service automation, and advanced analytics, all built on a cloud-native platform to support 5G and digital ecosystem services.
✨ Key Features
- Digital BSS (Business Support System)
- Digital OSS (Operations Support System)
- Omnichannel Customer Engagement
- End-to-End Service Orchestration
- Advanced Analytics and AIOps
- Cloud-Native Architecture
- Converged Charging System (CCS) for 5G
- Digital Marketplace for B2B services
🎯 Key Differentiators
- Full-stack, pre-integrated BSS/OSS portfolio
- Cloud-native and microservices-based architecture
- Strong focus on 5G monetization and digital ecosystems
Unique Value: Provides a single, comprehensive platform for CSPs to modernize their entire business and operations, enabling them to automate processes, create personalized customer experiences, and monetize new digital services efficiently.
🎯 Use Cases (5)
✅ Best For
- Vivo (Telefónica Brazil) uses Netcracker for delivering outstanding customer experiences.
- Deployed by numerous Tier 1 operators globally.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Standalone network performance monitoring tool
- Small enterprise IT management
🏆 Alternatives
Offers a more complete and pre-integrated BSS/OSS stack compared to point solutions, potentially reducing integration complexity and accelerating time-to-market.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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