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NetSapiens (Crexendo)

Powering the Future of Business Communications.

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Overview

NetSapiens, which was acquired by Crexendo, provides the underlying platform that powers many service providers' and MSPs' VoIP and UCaaS offerings. Their SNAPsolution is a multi-tenant, feature-rich platform that allows providers to build their own customized communication services. It's designed for scalability and flexibility, enabling partners to manage their own infrastructure or use a hosted solution. They focus on giving service providers the tools they need to compete in the market.

✨ Key Features

  • Scalable, Multi-Tenant UCaaS Platform
  • Flexible Deployment Options
  • API-driven for customization
  • Contact Center and Video Conferencing
  • White-Label and Co-Branded models
  • Billing Integration

🎯 Key Differentiators

  • Session-based pricing model (pay for usage, not users)
  • High degree of flexibility and customization via APIs
  • Provides the 'engine' for service providers, not just a reseller program

Unique Value: Empowers service providers with a highly scalable and customizable platform, allowing them to build a differentiated and profitable communications business with a flexible, usage-based cost model.

🎯 Use Cases (3)

Service providers building their own UCaaS brand MSPs wanting deep control over their service offering Carriers and ITSPs needing a scalable communications platform

✅ Best For

  • Back-end platform for VoIP providers
  • Customizable multi-tenant UCaaS

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • MSPs looking for a simple, all-in-one, ready-to-sell solution
  • Small IT shops without technical resources to manage a platform

🏆 Alternatives

Alianza Metaswitch (Microsoft) BroadSoft (Cisco)

Unlike rigid, per-seat models, NetSapiens' session-based pricing allows providers to create more innovative and competitive packages for their end customers, as they are not locked into a fixed cost per user.

💻 Platforms

Web iOS Android Desktop API

🔌 Integrations

Salesforce Microsoft Teams Various billing platforms API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO

💰 Pricing

Contact for pricing
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