NextRequest
Modern FOIA & Public Records Request Software
Overview
NextRequest, part of the CivicPlus platform, is designed to help governments of all sizes simplify the public records and FOIA request management process from start to finish. It provides a centralized platform for receiving requests, routing them to the appropriate staff, redacting sensitive information, and releasing records to the public.
✨ Key Features
- Online Public Portal for Request Submission
- Automated Request Routing
- Document Redaction (including bulk redaction)
- Communication and Messaging Tools
- Payment Processing
- Reporting and Analytics
- Workflow Management
- Time Tracking
- Audit Trails
🎯 Key Differentiators
- User-friendly interface
- Advanced redaction capabilities
- Integration with the broader CivicPlus platform
Unique Value: Simplifies the entire public records request process for governments, saving time and ensuring compliance.
🎯 Use Cases (3)
✅ Best For
- Used by cities, counties, and special districts to manage public records requests.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Primarily designed for government entities, so may not be suitable for private organizations.
🏆 Alternatives
Offers a more intuitive user experience and deeper integration with other government-focused software compared to some competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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