Penelope by Athena Software
Smart, configurable, and mobile-friendly case management software.
Overview
Penelope is a comprehensive and configurable client information system used by human services organizations globally. It offers tools for scheduling, automated workflows, service planning, reporting, and client engagement, designed to streamline administrative tasks and improve service delivery.
✨ Key Features
- Client Scheduling and Management
- Automated Workflows and Smart Forms
- Service Planning and Documentation
- Billing and Claims Management
- Client Engagement Portal ('Engage')
- Reporting and Analytics
🎯 Key Differentiators
- User-friendly and intuitive interface.
- Strong client engagement features through its mobile portal.
- Global presence with robust data residency options.
Unique Value: Combines powerful case management and workflow automation with modern client engagement tools, empowering agencies to improve both efficiency and client outcomes.
🎯 Use Cases (5)
✅ Best For
- Managing client appointments and case notes for a counseling agency.
- Automating intake and service planning for a family services organization.
- Engaging clients through a secure mobile portal to complete forms and communicate.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations that require deep, specialized functionality for U.S. federal aging program reporting (e.g., OAA).
- Users who need extensive customization without technical support.
🏆 Alternatives
Often considered more user-friendly and intuitive than some of the more complex, enterprise-focused systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Standard tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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