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Plivo

The Customer Engagement Platform that delivers.

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Overview

Plivo provides a cloud communications platform that simplifies how businesses integrate voice and SMS capabilities into their applications. They focus on reliability, quality, and customer support, operating a premium carrier network to ensure high-quality communications. Plivo serves a range of customers from startups to large enterprises.

✨ Key Features

  • Voice API
  • SMS API
  • Zentrunk (SIP Trunking)
  • Phone Number Services
  • Premium Communications Network
  • 24/7 Support

🎯 Key Differentiators

  • Focus on simplicity and ease of use
  • Commitment to high-quality voice and message deliverability via a premium network
  • Free 24/7 support for all customers

Unique Value: Delivers exceptionally reliable and high-quality voice and SMS services through a simple API, backed by industry-leading free 24/7 support for every customer.

🎯 Use Cases (5)

In-app calling SMS notifications and alerts Two-factor authentication Call tracking for marketing SIP trunking for PBX and contact centers

✅ Best For

  • Customer communication for IBM
  • Messaging services for Gojek

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Complex omnichannel campaign management
  • Video conferencing APIs
  • IoT wireless connectivity

🏆 Alternatives

Twilio Telnyx Bandwidth

While larger competitors have broader feature sets, Plivo focuses on doing voice and SMS exceptionally well, often with better quality and more accessible support than competitors' base tiers.

💻 Platforms

API

🔌 Integrations

Salesforce Zendesk Zapier

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

✓ 14-day free trial

Free tier: Free trial credits upon signup.

Visit Plivo Website →