Priority Dispatch ProQA
The Standard of Excellence in Emergency Dispatching.
Overview
Priority Dispatch's ProQA is a software-based emergency dispatch protocol system that guides dispatchers through a series of questions to quickly and accurately assess a situation and provide pre-arrival instructions. It is used in conjunction with a CAD system to ensure a consistent and high-quality response to emergency calls for medical, police, and fire services.
✨ Key Features
- Protocol-based questioning for medical, police, and fire
- Step-by-step pre-arrival instructions
- Integration with CAD systems
- Quality assurance and improvement tools
- Available in multiple languages
🎯 Key Differentiators
- The most widely used and recognized emergency dispatch protocol system
- Strong focus on research and continuous improvement of protocols
- Comprehensive training and certification programs
Unique Value: Provides a proven and standardized system for emergency dispatch that improves the quality and consistency of service, reduces liability, and leads to better patient and caller outcomes.
🎯 Use Cases (4)
✅ Best For
- Accredited centers of excellence in emergency dispatch
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Dispatch centers not focused on protocol-based dispatching
🏆 Alternatives
Offers a more comprehensive and scientifically-based set of protocols compared to other systems, with a strong emphasis on quality assurance and accreditation.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies by contract tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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