Sinch
The Customer Communications Cloud.
Overview
Sinch offers a cloud communications platform that enables businesses to engage with their customers on their mobile devices. Through a series of strategic acquisitions (e.g., MessageMedia, Inteliquent, Pathwire), Sinch has built a comprehensive product portfolio that includes messaging APIs, a Tier 1 voice network, and email delivery services, serving a global customer base.
✨ Key Features
- SMS & MMS APIs
- Voice & Video Calling APIs
- Verification APIs
- Rich Communication Services (RCS)
- Email API (via Pathwire/Mailgun)
- Tier 1 Voice Network (via Inteliquent)
🎯 Key Differentiators
- One of the largest global messaging networks with deep carrier connections
- Owns a Tier 1 voice network in the US (Inteliquent)
- Comprehensive product suite covering all major communication channels
Unique Value: Offers a single, reliable platform for global omnichannel customer engagement at scale, underpinned by direct carrier relationships and a robust, owned network infrastructure.
🎯 Use Cases (5)
✅ Best For
- Powering communications for 8 of the 10 largest US tech companies
- Global messaging for major airlines and banks
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small hobbyist projects (platform is geared towards scalable business use)
- Deep, integrated CDP functionality
🏆 Alternatives
Sinch's scale and the combination of a top-tier messaging network with a Tier 1 voice network provide a level of global reach and reliability that is difficult for smaller providers to match.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise Plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Free trial with credits available for most API products.
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