SmartCOP SmartCAD
Modern CAD Dispatch Software for Today's Public Safety Agencies.
Overview
SmartCOP's SmartCAD is a computer-aided dispatch system designed for the daily realities of law enforcement, fire, and EMS. It functions as a dynamic command environment, providing a clear operational picture with ESRI-based mapping, real-time field awareness, and broad integration support for third-party systems. It is built to be a practical, field-tested system.
✨ Key Features
- Cloud deployment on AWS GovCloud
- ESRI-based mapping
- Multi-agency and multi-jurisdictional support
- Integration with medical dispatch platforms (ProQA and APCO)
- NCIC integration and AVL tracking
🎯 Key Differentiators
- Strong focus on ESRI-based mapping.
- Extensive list of specific, named integrations with other public safety systems (fire, EMS, etc.).
- Full API available for custom connections.
Unique Value: Offers a robust and flexible CAD solution with superior mapping and integration capabilities, allowing agencies to connect dispatch to their existing workflows and systems.
🎯 Use Cases (4)
✅ Best For
- Used by a variety of agencies, from municipal police to state-level conservation officers.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Agencies looking for a purely cloud-native, SaaS solution.
🏆 Alternatives
Provides a more open approach to integration with a full API and a long list of supported third-party systems, compared to more closed ecosystems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Standard tier)
🔒 Compliance & Security
💰 Pricing
📊 Market Info
Customers: NA
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