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🔧 Splunk for Telecommunications

Splunk for Telecommunications

The Data-to-Everything Platform for a new era of service delivery.

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Overview

Splunk provides a comprehensive data platform that allows Communication Service Providers (CSPs) to ingest, analyze, and act on vast amounts of machine data generated across their networks and IT infrastructure. It helps in proactively resolving issues, ensuring service delivery, detecting fraud, and optimizing network performance by providing real-time insights and operational visibility.

✨ Key Features

  • Real-time Network Monitoring
  • Security and Fraud Detection
  • Application and Service Performance Monitoring
  • Deep Packet Inspection
  • Operational Intelligence
  • Customizable Dashboards and Alerting
  • CDR (Call Detail Record) Analysis

🎯 Key Differentiators

  • Powerful search processing language (SPL)
  • Extensive app ecosystem for various data sources
  • Strong in both security and observability use cases

Unique Value: Provides a unified platform to apply data-driven insights to every question, decision, and action across the entire telecommunications stack, from network elements to the business layer.

🎯 Use Cases (5)

Network optimization and performance management Proactive fault detection and resolution Security threat identification and fraud prevention Customer experience monitoring 5G and IoT service assurance

✅ Best For

  • Telenor uses Splunk for incident investigation and to enhance its security posture.
  • CenturyLink leverages Splunk for improved operational efficiency and service availability.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Billing and Revenue Management (as a primary system)
  • Physical network infrastructure provisioning

🏆 Alternatives

Elastic Datadog Sumo Logic IBM

Offers a more extensive and mature platform with a wider range of integrations and pre-built applications compared to many competitors, especially for security use cases.

💻 Platforms

Web API On-Premises Software

🔌 Integrations

AWS Microsoft Azure Google Cloud ServiceNow Tenable Various network hardware and software vendors

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ PCI DSS ✓ FedRAMP

💰 Pricing

Contact for pricing
Free Tier Available

✓ 60-day free trial

Free tier: Splunk Free offers a 500 MB/day indexing volume.

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