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ThousandEyes

See the Internet and Cloud Like You Own It.

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Overview

ThousandEyes, part of Cisco, is a network intelligence platform that provides deep visibility into digital experiences across the internet, cloud, and enterprise networks. Its DNS monitoring capabilities allow organizations to trace DNS resolution paths, measure performance from global vantage points, and identify issues like cache poisoning, incorrect records, or resolution failures. It helps teams understand how DNS performance impacts user experience for any application or service.

✨ Key Features

  • DNS Server Monitoring
  • DNS Trace for resolution path visibility
  • DNSSEC validation monitoring
  • Global monitoring vantage points
  • Correlation of DNS with network and application performance
  • Shareable, interactive reports

🎯 Key Differentiators

  • Unmatched visibility into internet and cloud network paths
  • Collective intelligence from a massive dataset
  • Hop-by-hop path visualization

Unique Value: Provides unparalleled visibility into the entire DNS resolution process from multiple global locations, allowing you to see and solve issues that other tools can't.

🎯 Use Cases (4)

Monitoring availability and performance of authoritative DNS servers Troubleshooting DNS resolution issues from a user's perspective Validating DNSSEC configurations Analyzing the performance of third-party DNS providers

✅ Best For

  • Digital experience monitoring for SaaS applications
  • Network visibility for SD-WAN deployments
  • Troubleshooting for hybrid workforces

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for DNS content filtering or threat blocking.

🏆 Alternatives

Catchpoint Datadog New Relic Dynatrace

Focuses on external network visibility (the internet 'black box') rather than just internal server metrics, providing a true end-user perspective on DNS performance.

💻 Platforms

Web API

🔌 Integrations

Cisco AppDynamics ServiceNow Splunk PagerDuty Slack API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium Support tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

✓ 15-day free trial

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