WalkMe
The Digital Adoption Platform.
Overview
WalkMe is a leading Digital Adoption Platform (DAP) that helps organizations accelerate the adoption of their software investments. It overlays on any application to provide users with real-time, contextual guidance, and automates tasks to improve productivity and reduce training costs. WalkMe is widely used for employee onboarding, customer onboarding, and software training.
✨ Key Features
- In-app Guidance (Walk-Thrus)
- SmartTips (Tooltips)
- ShoutOuts (Announcements)
- Onboarding Checklists
- Analytics
- Automation
🎯 Key Differentiators
- Enterprise-grade security and compliance.
- Broad support for third-party applications.
- Powerful automation capabilities.
Unique Value: WalkMe empowers organizations to maximize the value of their software investments by making any application easy to use.
🎯 Use Cases (5)
✅ Best For
- Guiding employees through complex enterprise software workflows.
- Onboarding new customers to a SaaS application.
- Driving adoption of new features and processes.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Deep product analytics (better suited for tools like Pendo or Amplitude).
🏆 Alternatives
WalkMe offers a more robust and scalable solution for enterprise-wide digital adoption compared to many of its competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Custom Plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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