OpenText

The Information Company

Visit Website →

Overview

OpenText is a major enterprise information management (EIM) software provider. Their extensive portfolio includes solutions for content management, business process management, customer experience management, and eDiscovery. Government agencies use OpenText solutions for records management, case management, and to respond to information requests, leveraging their powerful content services and eDiscovery platforms.

✨ Key Features

  • Enterprise Content Management (ECM)
  • eDiscovery and Investigations
  • Records Management
  • Digital Process Automation
  • Cybersecurity
  • AI and Analytics
  • Developer API

🎯 Key Differentiators

  • Extremely broad and deep portfolio of information management solutions
  • Global presence and scale
  • Strong capabilities in eDiscovery and cybersecurity

Unique Value: Provides a comprehensive and secure platform to manage and govern information at enterprise scale, unlocking its value while mitigating risks.

🎯 Use Cases (4)

Information governance and records management eDiscovery for litigation and regulatory requests Case management for government agencies Digital transformation of business processes

✅ Best For

  • Used by the largest corporations and government agencies globally.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Far too complex and expensive for small or mid-sized organizations looking for a simple FOIA tool.

🏆 Alternatives

Hyland IBM Microsoft

Offers a much broader and more integrated suite of information management capabilities than any single point solution.

💻 Platforms

Web Desktop API

✅ Offline Mode Available

🔌 Integrations

SAP Microsoft Salesforce Oracle and many other enterprise systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium Support tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ FedRAMP ✓ DoD 5015.2

💰 Pricing

Contact for pricing

Free tier: NA

Visit OpenText Website →