OpenText
The Information Company
Overview
OpenText is a major enterprise information management (EIM) software provider. Their extensive portfolio includes solutions for content management, business process management, customer experience management, and eDiscovery. Government agencies use OpenText solutions for records management, case management, and to respond to information requests, leveraging their powerful content services and eDiscovery platforms.
✨ Key Features
- Enterprise Content Management (ECM)
- eDiscovery and Investigations
- Records Management
- Digital Process Automation
- Cybersecurity
- AI and Analytics
- Developer API
🎯 Key Differentiators
- Extremely broad and deep portfolio of information management solutions
- Global presence and scale
- Strong capabilities in eDiscovery and cybersecurity
Unique Value: Provides a comprehensive and secure platform to manage and govern information at enterprise scale, unlocking its value while mitigating risks.
🎯 Use Cases (4)
✅ Best For
- Used by the largest corporations and government agencies globally.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Far too complex and expensive for small or mid-sized organizations looking for a simple FOIA tool.
🏆 Alternatives
Offers a much broader and more integrated suite of information management capabilities than any single point solution.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium Support tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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